NHTSA Complaint #11340979 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11340979
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I AND MY HUSBAND BOTH OWN HYUNDAI'S. WE BOTH HAVE BEEN HAVING MAJOR ENGINE ISSUES WITH BOTH VEHICLES CONSUMING AN INCREDIBLE AND ABNORMAL AMOUNT OF OIL LEAVING US TO HAVE TO PUT IN OVER MORE THAN A GALLON OR MORE OF OIL INTO EACH VEHICLE. THIS HAS CAUSED US MUCH LOST TIME IN BEING ABLE TO ENJOY OUR VEHICLE. AFTER BOTH VEHICLES COMPLETING OIL CONSUMPTION TEST, BOTH VEHICLES RECVD ENGINE BLOCK REPLACEMENTS. THIS HAS NOT FIXED THE PROBLEM. BOTH VEHICLES HAVE REVERTED BACK TO DOING THE SAME THING. THE ISSUES STATED BACK UP AFTER ABOUT A YEAR. WE HAVE HAD TO NOT DRIVE THE CARS, PUT THE CARS IN THE SHOP, RENT OTHER VEHICLES TO DRIVE WHILE AT THE SAME TIME HAVE TO PAY THE VEHICLE MONTHLY PAYMENTS. THIS IS UNFORTUNATE BECAUSE THE MANUFACTURER, HYUNDAI ON PURPOSELY SELLING DAMAGED CARS AND LEAVING THE THOUSANDS OF OWNERS OF THESE VEHICLES TO HAVE TO DEAL WITH THE UNFLUX OF ISSUES THAT IT HAS AND CONTINUE TO CAUSE. BOTH VEHICLES ARE NOW BACK TO SQUARE ONE WITH BOTH NEEDING TO GO BACK INTO THE SHOP FOR MORE ENGINE WORK WHATEVER THAT MAY ENTAIL. THE DEALERSHIP HAS INFORMED US THAT THEY DO NOT HAVE ANY VEHICLES FOR US TO USE OR BORROW WHILE OUR VEHICLES ARE BEING MAINTENANCE. THIS IS ANOTHER INCONVENIENCE BECAUSE NOW WE HAVE TO PAY THE CAR NOTE, RENT A VEHICLE AND POSSIBLY PAY FOR ANY MAINTENANCE AND THEN HAVE TO DEAL WITH THE SAME MANUFACTURER TO TRY TO GET REIMBURSED. THIS HAS BEEN NOTHING SHORT OF A NIGHTMARE. WE WANT JUSTICE AND WE WANT THE MANUFACTURER HYUNDAI TO BE HELD ACCOUNTABLE FOR THEIR MISCHEAVOUS AND SELFISH ACTIONS. THIS HAS BEEN ONGOING BUT THE VEHICLE WENT INTO THE SHOP FOR NEW ENGINES IN LATE 2018 AND MY HUSBAND AFTER MINE. WE COULD NOT AFFORD TO HAVE BOTH VEHICLES TO BE IN THE SHOP AT THE SAME TIME.

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