NHTSA Complaint #11340362 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11340362
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	July 15, 2020
Date Filed	July 20, 2020
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.

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