NHTSA Complaint #11340258 — 2014 FORD ESCAPE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11340258
Vehicle	2014 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 7, 2020
Date Filed	July 19, 2020
Mileage	88,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.

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