NHTSA Complaint #11339373 — 2015 FORD TAURUS

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT AFTER REFUELING AND ATTEMPTING TO DRIVE OFF, THE VEHICLE LOSS POWER STEERING ASSIST. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAITED FOR FIFTEEN MINUTES, RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT CONTACTED OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062, (913) 782-0881) TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 61,900.*DT*JB