NHTSA Complaint #11716290 — 2015 FORD TAURUS

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the message “Camera not Available” was displayed. The contact failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was made aware of the failure; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.