NHTSA Complaint #11640921 — 2015 FORD TAURUS

The contact owns a 2015 Ford Taurus. The contact stated that while driving at various speeds, the steering wheel was firm, and the failure had worsened over time. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 15V340000 (STEERING) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.