NHTSA Complaint #11338594 — 2013 SUBARU OUTBACK AIR BAGS

Complaint Details

ODI Number	11338594
Vehicle	2013 SUBARU OUTBACK
Component	AIR BAGS
Date of Incident	December 20, 2019
Date Filed	July 10, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V001000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE OCEAN SUBARU LOCATED AT 1100 S. EUCLID ST, FULLERTON, CA 92832, BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE AN EMAIL WHEN A LOANER VEHICLE WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED THE EMAIL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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