NHTSA Complaint #11338096 — 2017 NISSAN MURANO

A FRIEND BROUGHT THIS TO MY ATTENTION JULY 2, 2020. VEHICLE'S CATCHING FIRE, GOING UP IN FLAMES, TERRIFIED TO DRIVE MY CAR. I SENT THIS MESSAGE TO NISSAN VIA EMAIL, ALL SOCIAL MEDIA AND DIRECT MESSAGING AND WAS TOLD SOMEONE WOULD CONTACT ME BUT I HAVE NOT HEARD FROM ANYONE. I WAS GIVEN A CASE NUMBER I HAVE SINCE MOVE MY CAR PARKED IN FRONT OF THE HOUSE PHONE ON THE STREET BECAUSE WE DO HAVE OXYGEN IN THE HOUSE FOR MY MOTHER WHOSE ON HOSPICE AND I'M ON DISABILITY. SEE ATTACHMENT IMAGE OF RESPONSE FROM NISSANUSA VIA MESSENGER ON FACEBOOK. I HAVEN'T RECEIVED ANYTHING REGARDING THIS RECALL AND MY CAR IS PARKED IN THE GARAGE.VIN [XXX] THIS IS TERRIFYING, MY DAUGHTER'S ROOM IS ON THAT SIDE OF THE HOUSE AND I HAVE AN 86 YR MOTHER WITH DEMENTIA AND MY OWN MEDICAL ISSUES. I CHOSE THIS CAR FOR THE LEG ROOM AND TO TRANSPORT MY MOM. IT WAS PURCHASED FROM CENTRAL AUTOHAUS, RICHARDSON, TEXAS. PLEASE CLICK ON THE LINK AND READ IT. HTTPS://WWW.CLICK2HOUSTON.COM/CONSUMER/2020/07/02/NEARLY-400000-VEHICLES-ON-THE-ROAD-COULD-CATCH-FIRE-AND-THERE-IS-NO-FIX-FOR-THE-PROBLEM/ WATCH "NISSAN MURANO OWNERS SAYS MANUFACTURER HAS BEEN UNHELPFUL AFTER VEHICLES CATCH FIRE" ON YOUTUBE HTTPS://YOUTU.BE/SOAGQPC5M_E INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR