NHTSA Complaint #11519425 — 2017 NISSAN MURANO

Car is a Safety Hazard from October 2022 to current. I have had this car at the Beau Townsend Nissan Dealership Service Center, Vandalia, OH multiple times, about the safety issue of the car slowing down with floor acceleration then shutting off on 4 lane highways just barely escaping severe accidents. Each time dealership isn’t able to fix issue, had me spend $800 to fix what they thought it was, reset codes which has not fixed the safety issue. Latest issue occurred 4/27/23 traveling on 3 lane highway in middle lane 3 hours from my home at 70 MPH speed limit. Car abruptly started slowing down without cause, and almost created a bad accident. Luckily, I was able to get the car to the right narrow shoulder strip before it shut off, police came to assist with keeping me safe in my vehicle until I could have the vehicle towed 3 hours back to Beau Townsend Nissan for more diagnostics. I opened a case with Nissan Consumer Affairs prior to this last safety incident and to date nothing has been done. I have multiple documentation with the dealership about my car being a safety risks to me (senior citizen) and others on the road. The only people to date that seem to understand the safety severity this involves are the Highway police and towing services who have provided me safety every time the car shuts down abruptly while traveling. I’m reaching out to you in hope that this concern can be addressed before you learn about me and possibly others in a fatality situation. Thank you in advance for any help you can provide in this matter. Yes, I’m available for inspection of the safety concern specific to my vehicle.