NHTSA Complaint #11331685 — 2015 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11331685
Vehicle	2015 FORD FOCUS
Component	ENGINE
Date of Incident	June 30, 2020
Date Filed	June 30, 2020
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAD MY FORD FOCUS TRANSMISSION REPAIRED AT LEAST THREE TIMES SO FAR. AS OF TODAY, THE CAR IS STILL STALLING AND JERKING. I SCHEDULED A SERVICE MAINTENANCE TODAY. BUT, I WAS TURNED DOWN BY TODD ( SERVICE REP) AND BOB (SERVICE MANAGER) BECAUSE THE LEVEL OF EFFECTIVENESS WAS NOT AMOUNTED TO 250. THEREFORE, THEY RECOMMEND THAT I SHOULD CONTINUE DRIVING THE CAR AS IS AND RISK MY LIFE AND MY FAMILY. THIS IS NOT ACCEPTABLE. MY LIFE AND MY FAMILY LIFE IS WORTH MORE THAN $3000.

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