NHTSA Complaint #11331450 — 2014 CADILLAC XTS

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11331450
Vehicle	2014 CADILLAC XTS
Component	ELECTRICAL SYSTEM
Date of Incident	June 18, 2020
Date Filed	June 29, 2020
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

CADILLAC CUE BECAME NON-RESPONSIVE. WE WERE TRAVELING IN A RURAL AREA AT NIGHT WITH NO CELL PHONE SERVICE AND WAS DEPENDING ON THE GPS IN THE CAR. THIS PRESENTED WITH A SAFETY ISSUE SINCE IT WAS NO LONGER WORKING. THIS WILL BE THE THIRD CADILLAC CUE THAT HAS BEEN INSTALLED IN THIS CAR AND IT HAS 75K MILES ON IT. THE PART ALONE IS OVER $1,200.00.

Related Complaints for the 2014 CADILLAC XTS

Other ELECTRICAL SYSTEM Complaints

#11643773 — February 19, 2025 — The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly...

#11375867 — November 23, 2020 — TL* THE CONTACT OWNS A 2014 CADILLAC XTS. THE CONTACT STATED THE NAVIGATION SCREEN HAD SPIDER WAS FRACTURED AND FAILE...

#11338700 — July 10, 2020 — AFTER I GOT TO WORK AND PARKED MY CAR I WENT BACK TO GET MY COFFEE MUG WHEN IT APPEARED THAT MY CAR WAS LOWERED TO TH...

#11337943 — July 7, 2020 — TL* THE CONTACT OWNS A 2014 CADILLAC XTS. THE CONTACT STATED THAT THE INSTRUMENT PANEL DISPLAY SCREEN WAS CRACKED. TH...

#11279291 — November 10, 2019 — CUE INFORMATION SYSTEM FAILURE. THIS SYSTEM FAILURE PRESENTS A SAFETY ISSUE BEING THAT THE NAVIGATION SYSTEM DOES NOT...

Recent Complaints for the 2014 CADILLAC XTS

#11698180 — EQUIPMENT:ELECTRICAL:INFOTAINMENT — November 7, 2025 — The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to sta...

#11682660 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — August 24, 2025 — My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

#11682660 — SERVICE BRAKES — August 24, 2025 — My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

#11678327 — PARKING BRAKE — August 4, 2025 — The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was d...

#11673119 — TIRES:SIDEWALL — July 13, 2025 — Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with ...