NHTSA Complaint #11330174 — 2003 FORD WINDSTAR

TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT CALLED ON BEHALF OF THE DRIVER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING APPROXIMATELY 45 MPH, AN ODOR OF BURNING RUBBER WAS PRESENT. AFTER STOPPING THE VEHICLE IT WAS DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL AND TIRE WAS RUBBING AGAINST THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AXLE HAD FAILED. THE MECHANIC ALSO INDICATED THAT THE FAILURE HAD OCCURRED ON A PREVIOUSLY REPAIRED RECALL NHTSA CAMPAIGN NUMBER: 12V193000 (POWER TRAIN). THE LOCAL DEALER KRAPOHL FORD & LINCOLN (1415 E PICKARD RD, MT PLEASANT, MI 48858) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 110,000.