NHTSA Complaint #11330060 — 2016 LAND ROVER RANGE ROVER EVOQUE

GOOD MORNING NHTSA, I AM WRITING TO YOU IN THE REQUEST OF THE ASSISTANCE OF HELP TO ASK RANGE ROVER CORPORATION TO TAKE ACTION ON RECALLING FAULTY TRANSMISSION ON VEHICLES SUCH LIKE THE ONE THAT I JUST PURCHASED FEBRUARY 11, 2020, AT MERCEDES BENZ OF PLEASANTON, CA (RANGE ROVER EVOQUE 2016) THAT ALMOST CAUSE AN ACCIDENT IN THE FREEWAY WHERE I LOST CONTROL IN ACCELERATION OR DECELERATION. I AM VERY THANKFUL THAT I MANEUVER TO DRIVE TO THE EMERGENCY ROAD SAVING MY FAMILY THAT COULD HAVE CAUSED AN ACCIDENT AND ENDANGERED THE LIVES OF OTHER PEOPLE AND MY FAMILY. IT WAS MAY 30TH, 2020 WHEN THE CAR MALFUNCTION IN THE I-80 FREEWAY. MY CAR WAS TOWED FOR SERVICE AT JAGUAR RANGE ROVER IN SACRAMENTO FOR REPAIR. MY WARRANTY DECLINED THE CLAIM DUE TO BULLETIN ISSUED CLAIMING THAT THERE IS A RECALL. I AM THANKFUL THAT NO ACCIDENT HAPPENED TO ME AND MY FAMILY, BUT NOW I AM FACING A BILL OF $3792.54 FROM A FAULTY TRANSMISSION.. RANGE ROVER CORP TOLD ME THAT THIS CAR WAS ALSO BEEN REPAIRED AT ANOTHER RANGE ROVER IN LIVERMORE FOR THE TRANSMISSION ISSUE THAT WAS REPAIRED SO MANY TIMES, IF THERE WERE A RECALL THEN THOSE SHOULD HAVE BEEN FIXED. THE FRUSTRATION OF PAYING AN EXPENSIVE CAR PLUS PAYING THE REPAIR THAT WAS NOT MY FAULT IS UNFAIR AND STILL NOT AT 100% OF THE CAR'S RELIABILITY THAT IS STILL LINGERING IN MY HEAD. I AM REQUESTING YOUR KIND ASSISTANCE AND GUIDANCE TO MAKE RANGE ROVER CORPORATION REPLACE THE TRANSMISSION AND GEARBOX AT THEIR COST. THE FAULTY TRANSMISSION THAT BEEN REPEATEDLY OCCURRING IN THIS VEHICLE IS DANGEROUS! MY THOUGHTS ARE THIS CAR IS CONSIDERED A LEMON CAR. THE RANGE ROVER LIVERMORE SHOULD ALSO ACKNOWLEDGE THE FAILURE OF THEIR SERVICE THAT ALMOST CAUSE AN ACCIDENT SHOULD BE ALSO REPRIMANDED OF THEIR ACTION. THANK YOU FOR READING MY COMPLAINT AND HOPING TO HEAR FROM YOU. SINCERELY, [XXX] 3 ATTACHMENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR