NHTSA Complaint #11222383 — 2016 LAND ROVER RANGE ROVER EVOQUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11222383
Vehicle 2016 LAND ROVER RANGE ROVER EVOQUE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 35,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

FOR THE PAST 2 YEARS THIS VEHICLE HAS PUT ITSELF IN NEUTRAL WHILE UNDER POWER. ON EVERY OCCASION IT WAS WHILE DECELERATING AND THEN WHEN FOOT IS LET OFF THE BRAKE THE CAR WILL HAVE NO POWER. THE D FOR DRIVE ON THE DASH WILL FLASH WITH A RING AROUND IT AND I WILL BE STUCK ON THE ROAD FOR THE LONGEST OF A MINUTE NOW WITH ZERO POWER. FIRST TIMES WERE ON LOCAL STREETS , AND ONE OF THE LAST TIMES IT HAPPENED WHILE ON THE HIGHWAY IN THE MIDDLE LANE. THE PROBLEM HAS ONLY GOTTEN WORSE HOWEVER. NOW THE CAR WHILE MOVING IF YOU APPLY THE BRAKE TO A STOP IT WILL COMPLETELY SHUT THE CAR OFF AND PUT ITSELF IN PARK. THIS IS NOT THE AUTO START FEATURE. I LET OFF THE BRAKE THE SHIFT KNOB TURNED ITSELF TO PARK AND THEN RECESSED ITSELF IN THE CONSOLE AND WOULDN'T TURN BACK ON UNTIL AFTER 3 ATTEMPTS TO RESTART THE VEHICLE. ALSO ASSOCIATED WITH THE VEHICLE. ON INITIAL START THE RANGE ROVER WILL NOT DEPLOY THE REAR VIEW MIRRORS, THEY STAY FOLDED IN UNTIL YOU TURN OFF AND TURN ON THE CAR REPEATABLE. AT A STOP WHILE CAR IS RUNNING THE REAR TAILGATE WILL OPEN. THIS HAPPENED RIGHT IN THE DEALERSHIP PARKING LOT AFTER I PICKED IT UP FOR "SERVICE" AND THEN DOWN THE STREET AT A GAS STATION IT OPENED ITSELF 3 TIMES IN THE COURSE OF 10 MINUETS. ON EVERY SINGLE OCCASION THE CAR HAS BEEN RETURNED BACK TO THE DEALERSHIP AND EVEN TOWED TO THE DEALERSHIP. EVERY SINGLE TIME THE CAR HAS BEEN RETURNED WHILE WE WERE TOLD NOTHING IS WRONG WITH THE VEHICLE. YET THE PROBLEM STILL HAPPENS. VERY UNSAFE, ESPECIALLY WHILE GOING FROM 60MPH TO NOT BEING ABLE TO ACCELERATE, THEN COMING TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. AT THIS TIME I WILL NOT NAME THE DEALERSHIP ASSOCIATE WITH SUCH HORRIBLE HELP AS THERE IS A ONGOING INVESTIGATION.

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