NHTSA Complaint #11718840 — 2016 LAND ROVER RANGE ROVER EVOQUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11718840
Vehicle 2016 LAND ROVER RANGE ROVER EVOQUE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

I am reporting a steering failure on my 2016 Land Rover Range Rover Evoque vin# [XXX] . The electric power steering assists motor separated from the steering rack due to the retention bolts that were severely corroded and snapped. The failure occurred without any warning, lights, messages, or prior symptoms. The vehicle became undriveable and posed a serious safety risk due to the loss of steering. A LandRover dealer in Bedford, NH has confirmed that the retention bolts corroded and fractured, causing the steering gear motor to detach from the rack. The repair requires replacement of the entire steering gear assembly. I have written repair estimate confirming this diagnosis. There is an existing recall (N632) addressing steering rack bolt corrosion on similar vehicles, but my vin was excluded. However the failure mechanism in my vehicle to the condition described in that recall: bolt corrosion to steering separation. This vehicle was operated in Maine, a high road salt environment. The failure occurred without driver negligence and appears to be a materials/design issue rather than a maintenance - related. Given the catastrophic safety risk of sudden steering failure, I request that this issue be reviewed for expanded recall consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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