NHTSA Complaint #11326188 — 2016 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11326188
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	November 16, 2018
Date Filed	May 27, 2020
Mileage	70,432 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

BOTH SLIDING DOORS WOULD NOT OPEN. THEY FOUND THAT THE LEFT SIDE ACTUATOR WAS JAMMED AND THE RIGHT SIDE WAS GRINDING. THE DOORS WOULD NOT OPEN AT ALL - NOT EVEN MANUALLY. THIS WAS A HUGE SAFETY ISSUE. NO ONE COULD GET OUT OF THE VAN WITHOUT CLIMBING ONTO THE FRONT OR OUT THE BACK HATCH. *TR

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