NHTSA Complaint #11326018 — 2011 CHEVROLET MALIBU

SINCE I PURCHASED MY VEHICLE BACK IN 2015 (USED) I HAVE HAD ONGOING STEERING ISSUES. THE STEERING FEELS MUCH LOOSER THAN MOST VEHICLES. IT HAS ALMOST TAKEN ME OFF OF THE ROAD SEVERAL TIMES. I HAVE HAD MECHANICS LOOK AT THE CAR AND THEY HAVE ALL SUGGEST I TAKE IT INTO CHEVY FOR DIAGNOSTICS SINCE IT IS ELECTRICAL STEERING. THERE IS A RECALL FOR THE STEERING ON THIS EXACT YEAR, MAKE AND MODEL, THOUGH IT SAYS MY VIN WAS NOT AFFECTED. IT IS A HUGE CONCERN FOR MYSELF TO HAVE THIS STEERING CORRECTED AS I HAVE A TODDLER IN MY BACK SEAT. WHEN ROADS ARE WET, UNEVEN PAVEMENT, OR THE WEATHER WINDY.. MY CAR PULLS OFF THE ROAD DRASTICALLY I HAVE TO GRIP MY STEERING WHEEL SO HARD TO THE POINT MY HANDS TURN RED FROM GRABBING SO TIGHTLY IN ORDER TO MAINTAIN SOMEWHAT CONTROL OF THIS VEHICLE.. WITH THIS YEAR. MAKE AND MODEL HAVING STEERING RECALLS, I REQUEST CHEVY HONORS MY REQUEST TO HAVE MY VEHICLE INSPECTED BY A LICENSED CHEVY DEALER TO DETERMINE WHAT THE ISSUE IS. THIS HAS BEEN AN ISSUE SINCE PURCHASING THE VEHICLE AND I FIND IT UNLIKELY THAT I HAVE THE SAME EXACT ISSUES AS THE RECALL THOUGH A COMPLETELY DIFFERENT ISSUE. I AM AFRAID THIS WILL CAUSE ME TO LOSE CONTROL OF MY CAR AND WRECK. HIGHER SPEEDS (FOR EXAMPLE ON THE FREEWAY) MAKE THE STEERING ALMOST UNMANAGEABLE AND DIFFICULT TO CONTROL. I HAVE SPOKE TO NUMEROUS CHEVY MALIBU OWNERS WHO HAVE HAD THIS EXACT ISSUE WITH THEIR RECALLS. I HAVE REACHED OUT TO CHEVROLET DIRECTLY TO EXPRESS MY CONCERNS AND IT WAS DISREGARDED, THEY SAID MY VIN WAS NOT EFFECTED SO IT COULDN'T BE THE ISSUE.*DT CONSUMER HAD THE PARTS REPLACED ON 6/19 AGAIN ON 6/29 BUT VEHICLE IS STILL UNSAFE TO DRIVE AND PROBLEM IS RECURRING.*JB