NHTSA Complaint #11708409 — 2011 CHEVROLET MALIBU

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.