NHTSA Complaint #11696546 — 2011 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11696546
Vehicle	2011 CHEVROLET MALIBU
Component	STEERING
Date of Incident	October 20, 2025
Date Filed	October 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Power steering jerks violently left/right at 35–65 mph. Nearly lost control — happens intermittently and while in park. This is a KNOWN GM DEFECT — Special Coverage #10183 (EPS module) and TSB PIP4473. Michael Bates Chevrolet REFUSES to repair under #10183 — wants $1,500+. GM Customer Care also denied coverage. I use this car for WORK DAILY — it is UNSAFE TO DRIVE. If I crash and die, GM is liable. Component failed: Electric Power Steering (EPS) module Available for inspection: YES — at Michael Bates Chevy, Woodhaven MI Safety at risk: YES — driver and public Confirmed by dealer: NO — they refuse to honor #10183 Warning lamps: NO — no codes, intermittent First appeared: About a week ago and has progressively gotten worse.

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