NHTSA Complaint #11624739 — 2011 CHEVROLET MALIBU

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. The Electronic Stability Control warning light illuminated, and the steering wheel seized. In addition, the contact stated that the steering wheel was difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was made aware of Special Coverage Program: 15356; however, the contact was informed that the repair was not covered under the program. Additionally, the contact was informed of NHSTA Campaign Number: 14V252000 (Electrical System, Exterior Lightening, Vehicle Speed Control, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.