NHTSA Complaint #11325946 — 2013 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. JIMMY ELLIS HYUNDAI (5785 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA, (770-454-6789) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE TECHNICIAN CLEANED THE ENGINE AND INFORMED THE CONTACT THAT THE VEHICLE FAILURE WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RETRIEVED THE VEHICLE AND WHILE DRIVING BACK TO HER RESIDENCE, SHE WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LAMPS WERE INOPERABLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER ON ANOTHER DAY TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.