NHTSA Complaint #11325460 — 2015 FORD TAURUS

TL* THE CONTACT OWNS A 2015 FORD TAURUS. CONTACT STATED THAT AFTER PARKING THE VEHICLE, THEY ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE. THE DTC CODE WAS P0627 (FUEL PUMP FAILURE). THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.