NHTSA Complaint #11424660 — 2015 FORD TAURUS

The contact owns a 2015 Ford Taurus. The contact stated while attempting to start the vehicle, the vehicle would not start. The contact stated that she attempted to get a jump start however, the vehicle still would not start. The contact stated there was no warning light illuminated. The vehicle was then towed to a local dealer where it was diagnosed with the fuel pump module and the battery needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V621000 (Fuel system, Gasoline). The manufacturer had been informed of the failure and informed the contact to call back after the vehicle was diagnosed. The failure mileage was approximately 67,000.