NHTSA Complaint #11325136 — 2005 FORD FREESTAR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT AT START-UP THE VEHICLE STARTED AS INTENDED HOWEVER, WHEN THE GEAR SHIFTER WAS SHIFTED FROM PARK INTO DRIVE, THE VEHICLE FAILED TO RESPOND. THE GEAR SHIFTER WAS SHIFTED INTO OTHER GEARS HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE DROVE AS INTENDED THE PREVIOUS DAY. A VIN SEARCH RESULT SHOWED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. ADDITIONALLY, IT BECAME DIFFICULT TO START THE VEHICLE INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.