NHTSA Complaint #11324197 — 2016 DODGE GRAND CARAVAN

I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR