NHTSA Complaint #11324180 — 2005 FORD FREESTAR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD TO PUSH THE VEHICLE MANUALLY OFF TO THE SIDE OF THE ROAD. THE CONTACT'S FATHER USED A TRAILER TO TOW THE VEHICLE BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MANUFACTURER HOWEVER, THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000. *BF*JB