NHTSA Complaint #11324056 — 2014 FORD ESCAPE

MY GIRLFRIEND WAS DRIVING AT ABOUT 40 MPH AND NOTICED A WHINING NOISE THAT CORRESPONDED WITH THE ACCELERATION OF THE VEHICLE. WHEN SHE CAME TO THE NEXT STOP LIGHT AND THE LIGHT TURNED GREEN THE ESCAPE WOULD NOT ACCELERATE, BUT THE WHINING WAS VERY LOUD AND WOULD ONLY MOVE ABOUT 3-4 MILES PER HOUR. SHE PULLED OVER, SHUT OFF THE ENGINE. WAITED AND STARTED AGAIN. THE ESCAPE DROVE FOR A FEW MINUTES AND THEN SHE FELT IT SLIP OUT OF GEAR AND THEN THE ENGINE WOULD JUST REV. IT SLIPPED BACK INTO GEAR AND IT STARTED TO ACCELERATE AS NORMAL BUT WITH THE CONSTANT WHINING SOUND. SHE HAD TO STOP AGAIN. SHE CALLED A MECHANIC WHO CAME AND LISTENED AND ATTEMPTED TO DRIVE IT AND HE SAID THE TRANSMISSION WAS SHOT WHICH WAS OBVIOUS AT THAT TIME. THERE WERE NO SERVICE MESSAGES ON THE DASH, NO LIGHTS CAME ON THE DASH TO INDICATE LOW FLUID LEVELS. WE HAVE SERVICED OUR VEHICLE REGULARLY FOLLOWING THE OWNERS MANUAL RECOMMENDATIONS. THE TRANSMISSION INFORMATION ONLY SAYS TO CHECK FLUID LEVELS AT EVERY OIL CHANGE AND CHANGE THE TRANSMISSION FLUID AT 150,000 MILES ACCORDING TO THE DRIVING CONDITIONS. IT HAS 101,900 MILES AND WE STILL OWE ON OUR LOAN. WE PURCHASED IT FROM A FORD DEALER IN FEB. 2017. WITH ALL OF THE COMPLAINTS AND ISSUES WITH THE TRANSMISSIONS FAILING AT RANDOM FORD NEEDS TO ISSUE A RECALL AND FIX THESE LEMONS!! *TR