NHTSA Complaint #11321308 — 2005 FORD FREESTAR

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS PUSHED OUT OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A ROD FRACTURED INSIDE OF THE TORQUE CONVERTER WHICH CAUSED THE VEHICLE TO NOT BE ABLE TO GO FORWARD OR IN REVERSE. THE VEHICLE WAS REPAIRED OUT OF POCKET AT A COST OF $1,857.00. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,591.*BF*JB