NHTSA Complaint #11321055 — 2004 VOLVO XC90

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11321055
Vehicle	2004 VOLVO XC90
Component	POWER TRAIN
Date of Incident	April 13, 2020
Date Filed	April 14, 2020
Mileage	195,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I AM CONCERNED THESE 2 ISSUES MAY POSE A SAFETY RISK. I RECENTLY PURCHASED THIS CAR FROM A FRIEND AND HAVE HAD IT ABOUT A MONTH. I NOTICE THE STEERING IS VERY STIFF AND DIFFICULT TO MANEUVER. I WAS TRYING TO FIND OUT IF THERE WERE ANY RECALLS ON THIS BUT HAVING NO LUCK. ALSO, WHEN THE CAR IS IN GEAR "DRIVE", WHEN STOPPED ON AN INCLINE (EVEN THE SLIGHTEST HILL) I NOTICE THAT WHEN I TAKE MY FOOT OFF THE BRAKE PEDAL THE CAR ROLLS BACKWARDS! IT SHOULDN'T DO THAT. THE TRANSMISSION NOTICE ON THE DASH IS SAYING IT NEEDS SERVICE BUT MY FRIEND I BOUGHT IT FROM SAID SHE HAD IT CHECKED TWICE AND WAS TOLD THERE IS NO TRANSMISSION ISSUE. IS THERE A RECALL ON POWER-TRAIN/TRANS PARTS? THE CAR SHOULD NOT ROLL BACKWARDS WHEN IN GEAR "DRIVE", EVEN IF I AM STOPPED ON A HILL. EVEN A SLIGHT INCLINE AND THE CAR ROLLS BACK. NOT NORMAL. THANK YOU FOR ANY AND ALL HELP YOU CAN OFFER. THIS ISN'T AN "INCIDENT" BUT I DO NOT KNOW WHO ELSE TO CONTACT FOR HELP. *TR

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