NHTSA Complaint #11298455 — 2004 VOLVO XC90

TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE TRANSMISSION FAILED TO SHIFT OUT OF THIRD GEAR. THE CONTACT WAS ALSO ALERTED TO A MESSAGE DISPLAY WHICH INDICATED A TRANSMISSION FAILURE. ADDITIONALLY, THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL. NIELLO VOLVO CARS SACRAMENTO LOCATED AT 4609 MADISON AVE, SACRAMENTO, CA 95841, (916) 488-2400), WAS CONTACTED BY PHONE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 03V434000 (WHEELS). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.