NHTSA Complaint #11320857 — 2019 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11320857
Vehicle 2019 JEEP CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage 7,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

WHEN TRAVELING DOWN THE HIGHWAY AT SPEEDS ABOVE 35 MPH, THE STEERING FEELS LIKE IT IS ABNORMALLY DIFFICULT TO KEEP CENTERED IN THE LANE. THEN THE VEHICLE STARTS TO DRIFT EITHER LEFT OR RIGHT AND WHEN I TRY TO CORRECT IT BACK TO CENTER LANE IT HAS SOME RESISTANCE AND THEN IT JERKS CAUSING IT TO OVER CORRECT. THIS GIVE THE FEELING OF CONTROL LOSS FOR A MOMENT, AND AFTER ITS BACK TO CENTER IT GOES THE OTHER WAY DOING THE SAME THING. WHEN IT IS DOING IT, OTHER PEOPLE ON THE ROAD NOTICE IT TOO AND WON'T PASS ON THE LEFT IN FEAR OF THE VEHICLE SWERVING TO HIT THEM.

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