NHTSA Complaint #11320749 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11320749
Vehicle	2013 HYUNDAI SONATA
Component	ENGINE
Date of Incident	March 28, 2020
Date Filed	April 10, 2020
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN AUDIBLE CHIME WAS HEARD. SEVERAL UNKNOWN WARNING LIGHTS STARTED TO FLASH. ALSO DISPLAYED WAS A MESSAGE WHICH STATED THAT HYBRID SAFELY STOP-DO NOT DRIVE AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CRENSHAW HYUNDAI (330 HUFFMAN MILL ROAD, BURLINGTON, NC 27215), HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.*DT*JB

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