NHTSA Complaint #11320702 — 2012 HYUNDAI SONATA

IN MOTION GOING 20 MPH PASSENGER SIDE AIR BAG DEPLOYED WITHOUT ACCIDENT. AIR BAG BUSTED ON MY HEAD, BACK, AND RIGHT SIDE OF MY FACE. WITH A POWDERY SHARP FILM ON ME. AIR BAG RECALL WAS NOT FIXED BY THE DEALERSHIP. I REPORTED IT TO HYUNDAI WHICH LEAD TO COUNTLESS EMAIL WITH NO REPAIRS MADE. SEAT AND DOOR PANEL IS RUINED WITH A CRACK IN THE WINDSHIELD THAT HAS SPREAD. ENGINE HAD BEEN STALLING AND PRODUCING WHITE SMOKE FROM THE TAILPIPES. WHILE IN MOTION CAR COMPLETELY SHUTS OFF AND WILL NOT COME BACK ON. DASH BOARD LIGHTS UP GOES OFF COMES ON DISPLAYS KEY NOT IN VEHICLE WHEN THE KEY IS IN THE ARMREST PLUGGED IN. BRAKE PEDAL FREEZES UP PREVENTING THE CAR TO START. RADIO DOES NOT WORK CHECK ENGINE LIGHT BLINKS ON AND OFF WHEN CAR IS IN MOTION. REACH OUT TO HYUNDAI WEBB ON ROUTE 30 IN MERRILLVILLE, IN. THEY HAD THE VEHICLE FOR A MONTH DUE TO THE ENGINE RECALL AND TURBO RECALL. THEY FORCED ME TO PICK THE VEHICLE UP AFTER HAVING IT FOR A MONTH. IN MOTION FROM THE DEALERSHIP THE CAR CUTS OFF. I GET IT BACK ON A BIG CLOUD OF WHITE SMOKE PRODUCES AND CUTS OFF AGAIN WHILE IN TRAFFIC. PRIOR TO PICKING THE CAR UP THE MANAGER OF THE SHOP CALLED INFORMED ME TO COME PICK IT UP AND BRING A BATTERY DUE TO THE BATTERY IN THE CAR IS DEAD. THE CAR IS AT THE DEALERSHIP...THEY DID NOT HAVE THE COURTESY TO CHARGE TO BATTERY TO TEST THE WORK THAT WAS DONE. I TAKE A BATTERY UP THERE THEY KEEP THE CAR FOR ANOTHER WEEK OR 2. WHEN I PICK IT UP THE ARMREST IS BROKEN THEY PUT A SCREW IN THE POSITIVE CABLE POST TO HOLD THE POST IN PLACE; I GUESS. THERE ARE ASHES ON THE FLOOR AS IF SOMEONE WAS SMOKING IN THE CAR, PUT DIFFERENT COLOR ANTIFREEZE IN THE ANTIFREEZE RESERVOIR; MEANING THEY MIXED THE FLUIDS THAT WOULD CAUSE MORE PROBLEMS. I CALLED THE MANAGER AGAIN IMMEDIATELY AND TOLD HIM THE CAR IS DOING THE SAME THINGS. TOLD ME TO DRIVE THE WHITE SMOKE OUT, CAR IS NOT SAFE TO DRIVE DON'T STAY RUNNING.