NHTSA Complaint #11319971 — 2020 HYUNDAI PALISADE VISIBILITY/WIPER

Complaint Details

ODI Number	11319971
Vehicle	2020 HYUNDAI PALISADE
Component	VISIBILITY/WIPER
Date of Incident	March 31, 2020
Date Filed	April 1, 2020
Mileage	5,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING ON THE INTERSTATE AT 65 MPH, A SMALL PEBBLE STRUCK MY WINDSHIELD AND CREATED A 2 INCH "SPIDER" CRACK. THE SOUND OF THE IMPACT WAS MINIMAL AND HAD THE OBJECT THAT STRUCK MY WINDSHIELD BEEN LARGER, I BELIEVE THE OBJECT WOULD HAVE PENETRATED MY WINDOW AND POTENTIALLY CAUSED INJURY TO MY FRONT SEAT OCCUPANT. AFTER DISCUSSION WITH MANY PALISADE OWNERS ON A FACEBOOK OWNERS FORUM, OTHER OWNERS ARE EXPERIENCING SIMILAR ISSUES WITH CRACKED WINDSHIELDS FROM NOMINAL PEBBLE STRIKES. I HAVE EXPERIENCED PEBBLE STRIKES ON MY OTHER VEHICLES THAT SOUNDED LIKE A CANON BALL HIT MY WINDSHIELD WITH ABSOLUTELY NO DAMAGE AND THE PEBBLE THAT STRUCK MY PALISADE BARELY MADE A SOUND AS IT IMPACTED MY WINDSHIELD. I BELIEVE THIS IS A MAJOR SAFETY CONCERN WITH MY 2020 HYUNDAI PALISADE.

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