NHTSA Complaint #11319345 — 2013 DODGE JOURNEY

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11319345
Vehicle	2013 DODGE JOURNEY
Component	SEATS
Date of Incident	March 26, 2020
Date Filed	March 26, 2020
Mileage	119,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

THE FRONT DRIVER SIDE HEADREST DEPLOYED WITHOUT ACCIDENT. THE CLIPS HOLDING THE LOCKING PIN IN PLACE BROKE UNEXPECTEDLY WHILE I WAS DRIVING AND THE HEADREST POPPED WITH A LOT OF FORCE HITTING ME IN THE BACK OF THE HEAD. IT SEEMS TO BE A COMMON PROBLEM FROM WHAT I SEE ON DODGE FORUMS.

Related Complaints for the 2013 DODGE JOURNEY

Other SEATS Complaints

#11687948 — September 17, 2025 — On Tuesday, September 16, 2025, at approximately 1:30 PM, the driver’s side headrest, part of my 2013 Dodge Journey’s...

#11652174 — April 1, 2025 — My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no succe...

#11651269 — March 28, 2025 — The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest...

#11637995 — January 23, 2025 — We were going thru the park we did not hit anything nor where we going fast we were only going 14/15 mph . I was sitt...

#11604626 — July 25, 2024 — As I was driving to pick my son up from work at 10pm, I started to drive my 2013 dodge journey sxt and noticed my hea...

Recent Complaints for the 2013 DODGE JOURNEY

#11715809 — SERVICE BRAKES — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11715809 — STRUCTURE:BODY — February 5, 2026 — I received TWO safety recalls that my dealer has never fixed. One for the ABS System R61/NHTSA 15V-675 and one for t...

#11714378 — UNKNOWN OR OTHER — January 30, 2026 — We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blow...

#11700612 — AIR BAGS — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...

#11700612 — ELECTRICAL SYSTEM — November 20, 2025 — Cusumer choice automotive 1706 lower Roswell rd. Sold me a vehicle with a branded title with /knowledge it was a tot...