NHTSA Complaint #11318695 — 2011 HYUNDAI SONATA STEERING

Complaint Details

ODI Number	11318695
Vehicle	2011 HYUNDAI SONATA
Component	STEERING
Date of Incident	February 22, 2020
Date Filed	March 19, 2020
Mileage	121,333 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I WAS DRIVING ON A SIDE STREET, HEARD LOUD NOISE COMING FROM LEFT FRONT WHEEL AREA WHEN I HEARD A GRINDING SOUND AND CAR WAS RIDING ROUGH. CALLED FOR HELP.INSTRUCTED NOT TO DRIVE VEHICLE TILL IT WAS LOOKED AT BY A MECHANIC. MECHANIC WHO EVALUATED AND REPAIRED VEHICLE SAID HE HAS NEVER SEEN "PITTED WHEEL BEARINGS" IN 30 YEARS OF OPERATION. HE GAVE ME BACK THE FAULTY BEARINGS AND TOLD ME I SHOULD CONTACT YOU AND THE CORPORATE AREA OF HYUNDAI, BECAUSE THIS IS A SERIOUS SAFETY ISSUE AND WARRANTS AN ALERT OR RECALL. THE DRIVER SIDE LOWER BALL JOINT AND BEARINGS HAD TO BE REPLACED. PLEASE REVIEW ASAP, AS THIS IS A SERIOUS SAFETY CONCERN FOR THE REST OF THE POPULATION. THANK YOU!

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