NHTSA Complaint #11318095 — 2018 SUBARU OUTBACK

I OWNED A 2018 SUBARU OUTBACK FOR ABOUT A YEAR. IN THAT YEAR MY WINDSHIELD CRACKED THREE TIMES ACROSS MORE THAN HALF OF THE WINDSHIELD UPON IMPACT OF A TINY ROCK. THE FIRST TIME IT HAPPENED I WAS STOPPED IN A PARKING LOT, AND TURNED ON MY AC WHICH CAUSED THE WINDSHIELD TO SPLIT- I COULDN'T EVEN FIND A CHIP THAT CAUSED THE HUGE CRACK. THE COST TO REPLACE WAS OVER $800 EACH TIME SO I SOLD THE VEHICLE AFTER THE THIRD TIME. THE FIRST CRACK WAS IN APRIL 2019 AND THE LAST WAS IN AUGUST 2019. I INVOLVED MY LOCAL SUBARU DEALER THAT I PURCHASE THE CAR FROM, AND THEY TOLD ME THAT IT WAS HOT OUT AND THAT'S WHY THE GLASS WAS CRACKING, BUT I'VE NEVER SEEN A WINDSHIELD BEHAVE IN THAT MANNER BEFORE, NO MATTER THE TEMPERATURE.