NHTSA Complaint #11317088 — 2016 MAZDA CX-5 SEATS

Complaint Details

ODI Number	11317088
Vehicle	2016 MAZDA CX-5
Component	SEATS
Date of Incident	July 1, 2018
Date Filed	March 9, 2020
Mileage	27,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

2016 MAZDA CX-5 POWER DRIVER SEAT RECLINES TO VARYING DEGREES (SOMETIMES FULLY, SOMETIMES PARTIALLY) INTERMITTENTLY WITHOUT INPUT WHILE VEHICLE IS PARKED. MIGHT HAPPEN TODAY AND NOT AGAIN FOR SEVERAL WEEKS OR MORE THAN A MONTH BUT COULD HAPPEN AGAIN TOMORROW. SEAT ADJUSTMENT SWITCH WORKS NORMALLY OTHERWISE. DEALER UNABLE TO DIAGNOSE OR DUPLICATE PROBLEM. NO FURTHER ASSISTANCE OFFERED OTHER THAN WE MUST BE RUBBING AGAINST THE ADJUSTMENT SWITCH AS WE EXIT THE VEHICLE. THIS WOULD BE IMPOSSIBLE SINCE THE SEAT ADJUSTMENT SWITCH REQUIRES CONTINUOUS ACTIVATION RATHER THAN A MOMENTARY INPUT WHILE EXITING THE VEHICLE.

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