NHTSA Complaint #11316979 — 2019 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11316979
Vehicle	2019 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	March 9, 2020
Date Filed	March 9, 2020
Mileage	3,889 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I SUBMITTED THIS COMPLAINT ON 3/08/2020. THE PROBLEM WAS RESOLVED WHEN THE FORD DEALERSHIP WHERE I HAD MY CAR TOWED INSPECTED THE CAR. THEY FOUND THAT I HAD INSTALLED A WEATHERTECH FLOOR MAT IN THE DRIVERS SIDE AND HAD OVERLAPPED THE LEADING EDGE OF THE MAT OVER THE ACCELERATOR PEDAL. I HAD SNAPPED THE MAT FIRMLY IN PLACE SO THAT IT WAS PRESSING DOWN ON THE ACCELERATOR PEDAL. THE PROBLEM WAS RESOLVED WHEN THE FLOOR MAT WAS REMOVED AND INSTALLED PROPERLY.

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