NHTSA Complaint #11316586 — 2014 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2014 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE HOOD FLEW OPEN WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES) AND WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SIMMONS-ROCKWELL NISSAN LOCATED AT (224 COLONIAL DR, HORSEHEADS, NY 14845) WHERE SHE WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER INFORMED HER THAT AN INSPECTOR WOULD BE SENT TO HER LOCAL DEALER FOR AN INSPECTION. THE INSPECTOR DETERMINED THAT THE SECONDARY LATCH WAS DEFECTIVE. THE INSPECTOR PLACED A ZIP TIE ON THE LATCH AND REFERRED HER BACK TO THE DEALER. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.