NHTSA Complaint #11316405 — 2020 GMC TERRAIN
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11316405 |
| Vehicle | 2020 GMC TERRAIN |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
THE COMPLAINT I HAVE IS THE INSIDE FRONT OF THE CAR IS TOO SMALL AND I CANT REACH THE GAS PEDAL EXCEPT WITH MY TOE. MY FOOT KEEPS SLIPPING OFF AS I AM DRIVING. I HAVE TO HAVE THE SEAT WAY UP OR I CANT REACH. I AM 5 FOOT TALL WOMAN. THIS IS A RIDICULOUS THING THAT I HAVE TO PUT UP. I DROVE IT FOR 10 MINUTES AND DIDN'T REALIZE IT. I ASKED FOR A PEDAL THAT IS LONGER AND CLOSER TO THE FLOOR AFTER I HAD BOUGHT IT AND SERVICE PEOPLE TOLD ME THEY DON'T HAVE ANYTHING TO DO TO FIX IT. THEY ASKED IF I HAD A BUTTON TO ADJUST IT AND I DON'T. ITS ON THE EXPENSIVE ONE. THIS SHOULD BE ON ALL VEHICLES FOR SAFETY. I WANTED TO GIVE IT BACK BUT THEY NEVER HELPED ME. I HAVE 1100 MILES ON IT .IT NEW STILL. THE OTHER THING THIS CREATES IS I AM UP SO CLOSE TO THE STEERING WHEEL THAT ITS ALMOST ON MY CHEST IN ORDER TO REACH PEDAL WITHOUT HAVING TO STRAIN AND LATER HAVING PAIN IN MY LEG FROM DOING THAT. I AM SO DISAPPOINTED WITH CHUCK NASH GMC IN SAN MARCOS , TEXAS. IS THERE ANYTHING TO BE DONE BY THE GMC COMPANY. I ALSO TOLD THE SALESMAN I WANTED A CANYON PICKUP LIKE I HAD BEFORE. I TRADED THAT ONE IN DUE TO THE FACT THAT THE 2017 CANYON WAS ALWAYS IN THE SHOP. ONLY HAD IT FOR 2 YRS AND 1 MONTH. THEY WERE NO HELP! THANK YOU, [XXX] PLEASE HELP ME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Related Complaints for the 2020 GMC TERRAIN
Other STRUCTURE:BODY Complaints
Recent Complaints for the 2020 GMC TERRAIN
#11716636
ELECTRICAL SYSTEM
The contact owns a 2020 GMC Terrain. The contact stated that while driving in cold weather at various speeds; moistur...
#11714544
UNKNOWN OR OTHER
I own a 2020 GMC Terrain with approximately 110,000 miles. While driving in winter, the vehicle suddenly lost cabin h...
#11713540
ENGINE
I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a ...
#11713540
FUEL/PROPULSION SYSTEM
I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a ...
#11709184
SERVICE BRAKES
While driving down the interstate a notice popped up on my dash about the brake assist. When I attempted to slow dow...