NHTSA Complaint #11316190 — 2015 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11316190
Vehicle	2015 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 20, 2020
Date Filed	March 4, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTERS CAR AND SHE IS SCARED TO DRIVE IT BECAUSE IT'S SO LOUD IT STARTLES HER WHILE DRIVING. HAPPENS ALL THE TIME, STATIONARY, DRIVING, NO KEYS IN IGNITION AND RADIO WILL STILL WORK SOMETIMES WITH WHITE NOISE BUT THE POPPING SOUNDS LIKE IT IS FULL VOLUME. IT IS VERY STARTING AND SCARES ME ALSO.

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