NHTSA Complaint #11316118 — 2014 CADILLAC XTS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11316118
Vehicle	2014 CADILLAC XTS
Component	SUSPENSION
Date of Incident	March 3, 2020
Date Filed	March 4, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE LEVELING SYSTEM IN REAR GOES FLAT, BOTH TIRES ALMOST TOUCHING FENDER WELL WITH NO WARNING LIGHTS WHILE DRIVING DOWN THE ROAD. VERY DANGEROUS. THE FIRST TIME IT HAPPENED MY WIFE WAS DRIVING AND SCARED THE HELL OUT OF HER THEN A COUPLE DAYS LATER I STARTED IT UP AND THE AIR SHOCKS WENT BACK UP, WE THOUGHT IT WAS OK TIL YESTERDAY WHEN IT HAPPENED AGAIN DRIVING DOWN THE ROAD. NOW IT SITS IN MY DRIVEWAY WITH THE REAR WHEELS SITTING ON REAR FENDER WELLS. BOTH TIMES WE HAD NO WARNING. THE CAR HAS 35,000 MILES

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