NHTSA Complaint #11435380 — 2014 CADILLAC XTS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11435380
Vehicle	2014 CADILLAC XTS
Component	SUSPENSION
Date of Incident	September 14, 2021
Date Filed	October 4, 2021
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2014 Cadillac XTS. The contact had taken the vehicle to a dealer for a routine maintenance checkup. Upon inspection of the vehicle, the mechanic discovered that the drive shaft had disconnected from the rear differential and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 98,000.

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