NHTSA Complaint #11316107 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11316107
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	ENGINE
Date of Incident	March 4, 2020
Date Filed	March 4, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR ENGINE SUDDENLY SHUT DOWN ON STOP AT RED LIGHT IN AN INTERSECTION AND THEN HAPPEN AGAIN DURING DRIVING ON THE CITY STREET THE ENGINE SHUT OFF AGAIN AND UNABLE TO RESTART. THE DASHBOARD SHOWED MESSAGE OF 'SHIFT TO PARKING TO START' HAD TO TOW THE CAR TO DEALER. ANOTHER EXPERIENCE WITH ENGINE SHUT DOWN WAS ON THE FREEWAY OF 210 BUT ENGINE WAS ABLE TO RESTART AFTER TURN OFF THE CAR FOR FEW MINUTES.

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