NHTSA Complaint #11315859 — 2020 JEEP CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11315859
Vehicle	2020 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	January 2, 2020
Date Filed	March 3, 2020
Mileage	4,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL* THE CONTACT OWNS A 2020 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A MOLDY AND MILDEW ODOR COMING FROM THE VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB POYNTER CHRYSLER DODGE JEEP RAM OF SEYMOUR LOCATED AT (873 E TIPTON ST, SEYMOUR, IN 47274) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT WATER ENTERED THE VEHICLE AT THE DRIVER'S SIDE WELD SEAMS. THE VEHICLE WAS RE-SEALED AND THE CARPET REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.

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