NHTSA Complaint #11315801 — 2010 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN THE STEERING CEASED, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. A COUPLE DAYS LATER THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN AND A SECONDARY DIAGNOSIS WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.