NHTSA Complaint #11315376 — 2017 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11315376
Vehicle	2017 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	February 27, 2020
Date Filed	March 1, 2020
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.

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