NHTSA Complaint #11311982 — 2017 FORD F-350

PURCHASED TRUCK A COUPLE WEEKS AGO AND AFTER DRIVING IT ON ROADS TO WORK AT SPEEDS OF 40 MPH AND ABOVE SHOWED HIGH LEVEL OF INSTABILITY WHEN GOING OVER BUMPS AND RAIL ROAD TRACKS ON ROUGH ROADS ESPECIALLY AND VEHICLE WAS HARD TO CONTROL IN TRAFFIC, DEATH WOBBLE IN FRONT END CAUSING SAFETY HAZARDS AND IS VERY DANGEROUS; VEHICLE IS HARD TO CONTROL AND PUTS SAFETY OF MY FAMILY AND OTHERS AT RISK IN THIS HUGE TRUCK. REPORTED TO DEALER AND THEY WOULD NOT HELP ME SAID TO SCHEDULE SERVICE, I DEMANDED MY TRUCK BACK OR A DIFFERENT TRUCK, MANAGER WOULD NEVER RETURN MY CALLS OR EMAILS. SERVICE DOESN'T RESPOND, MANAGERS EITHER, ELECTRICAL KEEPS LOCKING UP AS WELL IN GPS AND INTERIOR CONTROLS AS WELL AS VOICE PROMPTS. THIS IS A LEMON AND WASTE OF 60 GRAND. INTEND TO SEEK LEGAL ACTION AND REPORT THIS SAFETY HAZARD OF ROCKWALL TEXAS FORD SELLING UNSAFE VEHICLES AND LYING TO CUSTOMERS SAYING THEIR VEHICLES HAVE BEEN THRU 200-POINT INSPECTIONS AND SAFE. I REPLACED ALL THE SHOCKS, TIRES, AND WHEELS AND SOME SUSPENSION PARTS HOPING TO HELP THE PROBLEM AND HAVE SPENT OVER 6K AND STILL HAVE NOT FIXED IT, DEALER DOESN'T HELP. THIS SHOULD BE ILLEGAL SELLING UNSAFE VEHICLES AND NOT PROVIDING ANY WARRANTY AS I WAS CHARGED FOR IT WHEN PURCHASED.