NHTSA Complaint #11311717 — 2017 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11311717
Vehicle	2017 HONDA PILOT
Component	POWER TRAIN
Date of Incident	February 22, 2020
Date Filed	February 26, 2020
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?

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